How to buy products from tweket.com?
Visit www.tweket.com
Search for your desired product
Click “Add to Cart” to purchase & to find more about the product click “on photo”
“Checkout” after selecting all the products
Proceed to pay and provide delivery information
Get it delivered

What is the delivery mode and do I have to pay any delivery charges?
Yes, you have to pay delivery charge depending on your location.
Delivery location & Charge
Inside Dhaka – BDT 80
Outside Dhaka – BDT 120
Now we delivered within 3 working days after you place order via tweket.com.

What is the methods of payments?
Currently we have option for cash on delivery (CoD) only. we will notify once we add other payment options.

Are there any hidden charges when I make a purchase on tweket.com?
All the charges related with the product will be visible to customers. Customer ONLY need to pay the Total Amount shown at the time of online checkout, there’s no hidden cost.

On what locations tweket.com deliver in Bangladesh?
Available locations are mentioned at tweket.com Checkout page. You always select your delivery location at the time of your purchase.

What if I am not there to receive the order?
Someone on your behalf can receive the order. Worth to mention, we require verification on every delivery.

What is the Return Policy?
It totally depends on each vendor, please check their webpage for details. But usually Products will only be replaced/return in case of faulty ones inspected in presence of delivery agent. So you should check products while delivery. If found faulty, you should refuse to receive the product & return it to delivery agent immediately.

How do I cancel my order?
You can cancel your order by calling our help line by the same day you placed order.

How long will the refund process take?
We will not charge until product delivered, at cash on delivery, so refund is not required. If you pay by other means, your amount will be refund within 3 working days after delivery agent pick product from you.